Customer Insights
Understand your customer base
1,234
Total Customers
+145 this month
456
Repeat Customers
37% retention
$193
Avg Customer LTV
+8% vs last quarter
4.6
Satisfaction Score
Based on 892 reviews
Customer Acquisition
Customer Demographics
Age Groups
18-24
15%
25-34
38%
35-44
28%
45-54
12%
55+
7%
Top Customers
SJ
Sarah Johnson
24 orders • Member since Jan 2025
$3,450
MD
Mike Davis
18 orders • Member since Feb 2025
$2,890
EW
Emma Wilson
15 orders • Member since Dec 2024
$2,340
JS
John Smith
12 orders • Member since Mar 2025
$1,980
Customer Behavior
Avg Session Duration
8:42 min
Pages per Visit
5.3
Cart Abandonment Rate
68%
Email Open Rate
24.5%
Repeat Purchase Rate
37%
Referral Rate
12%
Customer Feedback Summary
4.7
Product Quality
4.5
Shipping Speed
4.8
Customer Service
4.4
Value for Money
4.6
Overall Experience